Let’s Connect to Dunn County Emergency Communications

The Dunn County Communications Center was established as a joint venture between the City of Menomonie and Dunn County in 1995. At that time, an enhanced 911 program was put in place providing all citizens of Dunn County access to the emergency number 9-1-1. The communication center is staffed 24 hours a day with a minimum of two telecommunicators at all times. The job of Dunn County Emergency Communications is to assist in natural and man-made disaster situations throughout Dunn County. During a state of emergency, Emergency Communications also directs emergency management activities throughout the county.

The Dunn County Communications Center dispatches for the Sheriff’s Department, Menomonie Police, Fire and Ambulance, UW Stout, five village departments, 11 volunteer fire departments, eight volunteer ambulance agencies and the Dunn County First Responders.

Emergency Management is a vital link in a network of services, which makes it possible for natural disasters and large-scale emergencies to be mitigated and dealt with effectively. Dunn County has upgraded their Public Safety Emergency Communications Network with Fiber Optic connectivity from 24-7 & West Wisconsin Telcom between their two main locations.

Melissa Gilgenbach, Emergency Communications and Emergency Management Director, said that “In order to effectively direct emergency management activities, the county requires a robust and reliable communications network. Dunn County is fortunate to have a fiber optic network connection from 24-7 & West Wisconsin Telcom. This connectivity provides a secure and reliable network for responders.”